Welcome to our app! Before you start using our services, we encourage you to carefully review this Privacy Policy to understand how we handle, utilize, and safeguard your personal data.
To deliver and enhance our services, we may gather the following types of information:
- **Personal Information**: This includes details such as your name, email address, phone number, or any other information you voluntarily share with us.
- **Usage Information**: When you interact with our app, we may automatically collect data about your device, operating system, and how you use the app to improve your experience.
We are committed to implementing robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission or storage over the internet is entirely secure, and we cannot guarantee absolute security.
Your personal information may be used for the following purposes:
- To deliver the services you request.
- To communicate with you, including responding to inquiries and feedback.
- To enhance and refine our app and services.
We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:
- When required by law or in response to government requests.
- To protect our rights, property, or safety, or to prevent fraud or potential harm.
- With your explicit consent.
You have the option to withhold personal information, though this may restrict access to certain features or services. You may also withdraw your consent at any time, which will halt our collection and use of your personal data.
We may periodically update this Privacy Policy to reflect changes in our practices or legal obligations. Any updates will be posted within the app, and you will be notified before the changes take effect.
When you submit a refund request, you agree to Apple collecting the necessary personal information to review your case. This may include your Apple ID, purchase history, account activity, subscription details, payment information (excluding full credit card numbers), the reason for your refund request, and device details. This information is used solely for processing refunds and is protected under Apple’s privacy policy. By submitting a refund request, you acknowledge and agree to this usage. We appreciate your support for our app.
Our app integrates AI-powered features to enhance your user experience. Before using any AI feature for the first time, the app will request your explicit consent. You may choose to decline, in which case AI features will not be available.
What Data Is Sent:
- When you actively choose to use an AI feature (such as submitting a question about device specifications or technical parameters), only the query text you voluntarily provide is sent to third-party AI services for processing.
- No personal information (such as your name, email, phone number, Apple ID, or device identifiers) is sent to any third-party AI service.
- Only the content you explicitly submit for AI analysis is transmitted — we do not send any background data, usage history, or other personal information.
Who the Data Is Sent To:
- Your query data is processed through Replicate, Inc. (https://replicate.com), a third-party AI platform, which hosts and runs the following AI models on our behalf:
– OpenAI ChatGPT models (provided by OpenAI, Inc.)
– Google Gemini models (provided by Google LLC)
- These models are accessed exclusively through the Replicate platform. Your query text is sent to Replicate's servers, where the selected AI model processes it and returns the results to our app.
User Consent and Control:
- Before any data is sent to a third-party AI service, the app will present a clear consent prompt explaining what data will be shared and with whom. You must actively agree before any data is transmitted.
- You may withdraw your consent at any time through the app's settings. Once consent is withdrawn, no further data will be sent to third-party AI services.
- AI features are entirely optional. Declining to use them does not affect your access to any other functionality of the app.
- Each time you initiate an AI request (e.g., submitting a question about device parameters), you are actively choosing to send that specific query for processing.
How Your Data Is Protected:
- All data transmitted to third-party AI services is encrypted using industry-standard HTTPS/TLS protocols.
- Replicate, Inc. processes your data in accordance with its privacy policy (https://replicate.com/privacy), which provides protections consistent with or equivalent to our own privacy standards.
- OpenAI and Google, whose models are hosted on Replicate, maintain their own industry-leading data protection and security practices.
- We do NOT allow any third-party AI service provider to use your data for training AI models or for any purpose other than delivering the specific AI feature you requested.
AI Features and Purposes:
- Device Parameter Inquiry: You can ask AI questions about device specifications, technical parameters, or features. The AI processes your text query and returns relevant information based on the content you submit.
- Content Generation: AI may generate descriptive content, comparisons, or recommendations based on your device-related queries.
AI-Generated Content:
- AI-generated content is provided for informational purposes and may not always be accurate or complete.
- You are responsible for reviewing and verifying AI-generated content before relying on it.
Data Retention:
- We do NOT save, store, or retain your queries or AI input data for any purpose beyond the immediate processing of your request.
- Temporary processing data is automatically deleted after the AI service request is completed.
- We do NOT use your data for AI model training.
- We maintain operational logs for security and debugging purposes only; these logs do not include the content of your queries or AI interactions.
If you have any questions or concerns about this Privacy Policy, please don’t hesitate to reach out to us.
Contact Email: support@sharkletapp.com
By using our app, you acknowledge and agree to the terms outlined in this Privacy Policy.